Privacy Policy

Last Updated: July 9, 2026

Rescue Clean 911 respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact our team, request service, or interact with Rescue Clean 911 online.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information when you voluntarily provide it to us through our website, contact forms, phone calls, emails, service requests, or other communication methods.

This information may include:

  • Your name
  • Phone number
  • Email address
  • Property address or service location
  • Details about your restoration, cleaning, mold, water, fire, biohazard, duct cleaning, carpet cleaning, or tile cleaning needs
  • Photos, descriptions, or documents you choose to provide
  • Insurance-related information if needed to assist with service documentation
  • Any other information you choose to submit

We may also automatically collect limited website usage information, such as your IP address, browser type, device type, pages visited, time spent on the website, referring website, and general location data.

How We Use Your Information

Rescue Clean 911 may use the information we collect to:

  • Respond to your questions or service requests
  • Schedule inspections, estimates, emergency response, or cleanup services
  • Communicate with you about your property or project
  • Provide restoration, remediation, cleaning, and related services
  • Send appointment confirmations, updates, or follow-up communication
  • Improve our website, customer experience, and marketing efforts
  • Maintain internal records
  • Protect against fraud, misuse, or unauthorized activity
  • Comply with legal, insurance, safety, or regulatory obligations

Phone Calls, Text Messages, and Emails

When you contact Rescue Clean 911 or submit your phone number or email address, we may use that information to respond to your inquiry, provide service updates, schedule appointments, or follow up regarding your request.

If text messaging is used, message and data rates may apply. You may opt out of non-essential text communication by replying “STOP” or by contacting us directly. SMS opt-in information and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Cookies and Website Tracking

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand how visitors use the site, improve website performance, and measure marketing effectiveness.

These tools may collect information such as pages visited, time on site, device information, browser type, and general location data. You can adjust your browser settings to refuse or delete cookies, but some parts of the website may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party service providers to help operate our business and website. These may include website hosting providers, analytics platforms, advertising platforms, call tracking services, CRM systems, email services, scheduling tools, payment processors, or other business support vendors.

These third parties may only access information as needed to perform services on our behalf and are expected to protect your information appropriately.

How We Share Information

Rescue Clean 911 does not sell your personal information in exchange for money.

We may share information when necessary to:

  • Provide requested services
  • Coordinate with subcontractors, vendors, or service partners
  • Communicate with insurance carriers, adjusters, or related parties when authorized or necessary for your project
  • Process payments or business records
  • Comply with legal obligations
  • Protect our rights, customers, employees, property, or business operations
  • Support website analytics, advertising, or marketing measurement

Some privacy laws may define certain advertising or analytics activities as “sharing” personal information. You may control cookies through your browser settings or applicable privacy tools.

Data Security

We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted online.

Data Retention

We retain personal information only as long as reasonably necessary for business, legal, insurance, accounting, safety, and service-related purposes. Retention periods may vary depending on the type of information, the nature of the service, and applicable legal requirements.

Links to Other Websites

Our website may contain links to third-party websites, social media pages, map services, or other online resources. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Limit or disable cookies through your browser settings

To make a privacy-related request, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take reasonable steps to delete that information.

Updates to This Privacy Policy

Rescue Clean 911 may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Rescue Clean 911:

Rescue Clean 911
3125 Fortune Way Suite 7
Wellington, FL 33414

Phone: (561) 425-6700
Email: info@rescueclean911.com
Website: rescueclean911.com