Water Damage Restoration in South Florida

Guide

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Licensed, bonded, and insured, Rescue Clean 911 is ready to provide you with a free quote and fast service.

Call us at 1-833-CLEAN99 (561-782-1392) to schedule an appointment, or fill out our online form, and we’ll contact you quickly to discuss your urgent needs.

Who We Are at Rescue Clean 911

Rescue Clean 911 is a Florida water damage repair and restoration company that provides 24/7 water damage repair, flood cleanup, mold remediation, and related services to properties of all sizes. We’re here to help you right away when you need us most.

We offer water damage repair 24/7/365, and will always do our best to be there within one or two hours when you’re faced with a water damage emergency. We can also provide you with potential solutions to help stop the damage if you’re currently experiencing flooding or other issues.

Founded by a firefighter, paramedic, and registered nurse, Rescue Clean 911 understands the challenges of dealing with water-related issues on your property. We ensure that by the time we leave, you feel confident that your home is like-new and well cared for.

Our goal is to offer the best possible service every time and to provide assistance not only with our services but also with the stress you may be dealing with. You can expect that the restoration process is smooth.

Contact Us Today

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24/7 Water Damage Repair

Passage of time in minutes + standing water = damage to personal property (flooring, carpets, electrical, and furnishings) and damage to the structure of your home (walls, ceilings, and sheetrock).

Contact us at any time, and we can either dispatch someone to your property to get started on the issue or schedule a service at a time that is convenient to you. We’re happy to answer your questions about next steps and show you why we remain the best choice for your local water and sewer damage repair services.

Time Is of the Essence When It Comes to Water Damage

Water damage can happen fast and without warning. Small leaks can lead to long-term issues with water intrusion and mold damage. Bigger issues, like natural disasters or burst pipes, can lead to instant and urgent flooding.

Sometimes water damage is the result of clogged gutters or issues with the plumbing system, both of which can lead to indoor flooding. Pools of water in the affected area do not typically dry on their own.

Water gets soaked into wood, drywall, and cracks. As it evaporates, it also leads to moisture and humidity, spreading the water damage throughout a property. The longer moisture lingers, the more it can:

Weaken the Surrounding Structure
Trap in Moisture
Create an Environment for Bacteria, Mold Growth, and Pests

Over time, this can lead to serious structural damage. In some cases, the water is caused by sewage backups or contains some bacteria and pathogens. Greywater and wastewater can cause issues, potentially spreading disease throughout a property and making it uninhabitable if remediation services are not sought immediately.

Exposure to contaminated water may also pose health risks to the occupants, especially when it saturates affected materials such as carpeting or insulation.

Due to the urgency of these issues, it’s essential to find a water extraction and water damage restoration company that you can trust to handle these critical tasks.

Tip: You can purchase a separate flood insurance policy through the National Flood Insurance Program.

Call us now for immediate 24/7 water damage repair. Whether you’re facing a sudden flood, sewage backup, or slow leak, our experts are ready to respond, restore, and protect your home.

Schedule your service today or request an emergency dispatch — your peace of mind starts with one call. Prevent further damage by calling us now.

Estimating Water Damage Restoration

Water damage ranges from slow drips to urgent floods. Our services are designed around those varying needs. No project is too big or too small. We’re happy to support both residential and commercial properties to provide the necessary assistance based on the type of damage you’re experiencing, the urgency, and the dangers involved.

We can assist with:

Flood Water Removal
Bathroom Flooding
Kitchen Flooding
Basement Flooding
Carpet Flooding Damage
Broken Pipes, Roof Leaks
Sewage Backups and Sanitation

From Removal to Restoration

There are different categories of water depending on how safe the water is and how urgent the cleanup needs to be. The most dangerous water frequently comes from the sewer.

Backed-up sewers and broken sewer lines can pose urgent and precarious challenges, as this water contains contaminants that can spread quickly throughout a property, affecting electrical systems and other critical infrastructure.

Our team will not only clean up spills, but we’ll also disinfect and sanitize the entire space so that your family, employees, or tenants are safe from the risk of mold and bacteria. Especially, wastewater spills need to be cleaned up fast and thoroughly, and our team will always give your property the care that it deserves.

We understand that personal belongings and porous materials like carpeting or drywall can be especially vulnerable. Whether the damage is from frozen pipes or sewer backups, proper restoration ensures your space is safe and functional again.

What to Do When Faced with Water Damage

Rescue Clean 911 has solutions for every type of property across all of Palm Beach County and Southeast Florida. When you’re faced with water damage or any disaster, we’ll be there to help.

That promise extends to any type of property. We are available for projects, no matter how large or small, with services that include:

Residential Property Water Damage
Commercial Property Water Damage
Multifamily Housing Water Damage, and More

What To Do If You Are Affected By A Flood

Contact Rescue Clean 911 at 1-833-CLEAN99 (561-782-1392) for a prompt property damage assessment. If you are insured, your insurance policy likely requires you to take prompt action to minimize damages to your home covered under your policy.
Stay out of the area unless you are wearing protective gear. The water may contain dangerous contaminants, and it may also be hiding unseen dangers like broken glass and nails.
Don’t use items affected by the flood until they have been thoroughly sanitized and disinfected. The items may have picked up harmful bacteria.
Call your insurance company immediately to report the damage and review your coverage. (Rescue Clean 911 does not make any determinations or decisions regarding insurance coverage, but can help answer any questions with billing throughout the process)
If possible, turn off the water and electrical power to the flooded area. This will prevent more water from entering the area and ensure the water isn’t carrying an electrical hazard.

24/7 LOCAL RESPONSE

BIOHAZARD , MOLD , FIRE, WATER DAMAGE, SPECIALTY CLEANING SERVICES

Choosing Rescue Clean 911 for Emergencies Is the Best First Step

We want to assure you that when you choose Rescue Clean 911, you’re choosing Florida’s best water damage repair and restoration company – one that can offer you more, faster, and better than you can get elsewhere. We do this through:

Transparency
Speed
Expert Care

Get Started with Rescue Clean 911

Step 0. Contact Us at 561-782-1392 or fill out a quick form.

Step 1. The professional dispatcher, based on the description of your problem, will instruct you on how to protect yourself and your family.

Step 2. The technician will assess the situation and immediately implement a plan of action.

Rescue Clean 911 is an honest disaster cleanup and restoration company that has years of experience with eliminating water buildup, drying out moisture, and restoring water-damaged properties almost as if the damage had never occurred.

Built on customer service and designed around the newest and most effective techniques, Rescue Clean 911 is always available to support your property anywhere in South Florida with a level of care that we promise no other company can match.

Water Damage Restoration Services FAQs

How long will it take my property to dry, and how do I know when it is completely dry?

Drying time is determined by a combination of factors, including the location, duration, and source of water, the types of building materials, the weather conditions, and how quickly emergency services begin.

Proper testing with our specialized equipment is the correct way to determine if things are completely dry. Touch alone may be a false indicator.

Will turning up the heat help dry things out?

Not necessarily. We will adjust the temperature to its optimum setting for the proper drying conditions. Please do not change the setting or shut off the HVAC system; doing so may prolong the drying process.

My wood floors are wet and buckling. Will they have to be replaced?

Wood flooring must be evaluated during the drying process. We employ specialized drying systems and dehumidifiers that enable us to create an environment where wood floors can dry more efficiently and resume their original shape. Due to the density of hardwood flooring and urethane finishes, drying may take up to three weeks or longer.

If you file a claim, your insurance adjuster will work with you to make the final decision as to whether floors will need to be refinished or replaced.

What about my wet furniture?

The extent of the damage and the condition of the furniture will determine whether it can be restored. Your furniture must be dried before damage can be adequately assessed.

Non-salvageable furniture will be documented for you. If any items need to be discarded, a customer release form must be signed.

Do I need to move out of my property during this process?

If you file an insurance claim, you may receive guidance from your insurance representative. However, this is a decision you must make on your own.

Here are several things to consider:

Our equipment is as child-proof as possible, but we require your supervision to make sure no children play with it.
Air movers and dehumidifiers will create noise and make your property drafty for a few days.
It is important that the equipment remains on, so if the noise is disruptive to you, you might want to consider an alternate place to stay.

What’s that smell?

Increased heat and humidity can lead to odors that may be coming from the drying building materials, or dormant spill and accident areas. Do not confuse these normal odors with the odor of mold. As the drying process continues and humidity levels drop, you’ll notice these odors disappearing on their own. Deodorizers are often used to minimize these effects as well.

Sometimes, a leaky pipe or hidden leaks behind walls can contribute to persistent, musty odors and moisture issues. A failing sump pump or a dangerous combination of water and organic material can also make the smell linger longer than expected.

Does everything need to be moved out during restoration?

Not usually. If items need to be moved out, we will let you know in advance. In cases where damaged materials or compromised structural integrity are involved, moving items may be necessary to ensure safety and effective restoration. We also take precautions to protect areas where water flows or issues with the water supply may have caused additional complications.

How will you match my carpet pad?

A sample of your pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness, and density. A similar pad may differ in color based on the time it was manufactured.

Keep in mind that carpet padding left damp for even a few weeks can become a breeding ground for mold due to water absorption, which is why prompt replacement and proper drying are so important.

Book for a free quote and site visit for water damage restoration and removal services.

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What Our Customers Are Saying

    
 
 
       Great company, fast service and fair priced. Thank you Austen for your help with my mold issue.
  
 
     Kayla Rodriguez 
 August 4, 2023
 
 
 
      Very professional, quick and detailed. I called them to fix an AC issue I was having because it wasn’t blowing cold. Matt came out and not only fixed my AC, but he also found mold in my unit and gave me an unbeatable price to clean and sanitize the whole unit to get rid of the mold. Thank you and would highly recommend.
  
 
     Joey Datena 
 August 3, 2023
 
 
 
      Fantastic service from the moment I called until the moment they got rid of my mold issue! I called Rescue Clean 911 when I saw mold in my bedroom based on the 5 star reviews on Google. I’m so happy I did. Austin set the appointment same day, Matt came out, found the issue (leak under my bathroom vanity) and gave me an estimate same day. Once I signed my contract based on the estimate, they scheduled me the next day! Very happy with their services. Thank you Rescue Clean!
  
 
     Sabrina Jarosz 
 August 3, 2023
 
 
 
      Fabulous Company, Great Service, Professional Quality People, Fair and Honest Pricing,  John Boca Raton
  
 
     John Seagram 
 August 2, 2023
 
 
 
      Rescue 911 came to the rescue when I found unidentified water standing in the corner of my home and needed water damage restoration.

Mark came to the rescue right away. His knowledge and experience of working with mold issues and remediating damage caused by water,  led him to discover the source of the problem quite quickly, which was not at all obvious based on where the visual water damage was versus where the actual source of the water damage was. What was surprising was that he was already hands-on working on the discovery to help me find the source of the water damage before a single paper signed. He just went straight to help.

My next surprise was that there was absolutely no pushing. Just pure patience, guidance, and support. Having water in your home, is a critical moment that could lead one to make impulsive decisions. Instead, Mark had immense patience with us so we can make the right decisions, Obviously, while taking all the steps to properly dry the home and prepare it for the  work to be done.

During the next days, every contractor who came to my house also couldn't help but comment how great Mark and his company was, Rescue 911. Mark was always there. Whatever questions my contractors had, big or small, he was responsive.

My decisions took longer than usual because I wanted to do extra research on the rebuild and on my next steps. There were days where extra consultations were needed to speak with additional contractors.

Even though Mark is super busy, running a well organized company with crews in place, he never hesitated to be there for me, and I do not just mean by phone. I mean when we needed to look at our rebuild from different perspectives and when we needed someone to think strategy with contractors, Mark was there, present, in person! - doing more than he signed up for to be 100% sure that we get things done right for us!

Throughout this entire process, Mark and his  team were there to see things through. He was responsive. He was present. He guided. He resolved issues.

Rescue 911 is on my referral list for anyone who needs water damage restoration or mold remediation service in Wellington or anywhere in Palm Beach County.

To Rescue 911, Mark and his entire operation, thank you for rescuing my Wellington home! I'm forever grateful. :)
  
 
     Alina Davidov 
 July 29, 2023
 
 
 
      I cannot thank them enough ! Rescue clean 911 , your whole team is amazing responsive and does a great job. You were so patient and helpful during the whole insurance claim approval process and after that you came in and completed the job on the promised time. You were so responsive the whole time always available via email , call or txt msg. Nick literally helped us on every step and explained everything since it was our first time dealing with insurance companies. Thanks again for all the help and hard work. My mom’s condo is like mold free because of you. Highly recommended !!!
  
 
     Nil Kavak 
 May 26, 2023
 
 
 
      First and foremost my phone calls were answered or if I had to leave a message they were returned in a timely manner. Matt was knowledgeable and walked me through the options. We decided to go with a two stage unit. Disbelief came to my house to evaluate the job. Fosnel showed up on time and the professional experience continued. Once the site evaluation was complete we received a written estimate from the office. The cost was great compared to some of the astronomical estimates we received from other contractors.
My unit was installed two days ago, they shower up at the time I was told and stayed until 8pm to assure we had AC. I’ve been sleeping like a baby ever since (it’s chilly in here). Great job Rescue clean! I would highly recommend this company.
  
 
     Steven Wright 
 May 20, 2023