Fire and smoke damage reach beyond where the eye can see. It takes a trained person and the right kind of equipment to identify the hot spots and deal with them. The owner of Rescue Clean 911 has been a Firefighter for over 13 years and understands the damage that smoke and fire cause. No matter how small the damage from smoke or fire may look, it is important to clean the damage right away. A professional restoration service by an experienced company such as Rescue Clean 911 is important to your health and over all well-being.
The resulting damage done to your home, business, furnishings, and clothing from fire can be extensive, regardless of whether the fire actually touches your possessions or structure. The work required for smoke and fire damage cleanup often extends far beyond where the flames have burned.
The smoke from a fire causes black marks and discoloration to your walls, ceilings, floors, and virtually any wood or fiberboard object within the rooms affected. Soot is the residue left by smoke, while charring is the burning of paint or edging without actually consuming the object. It is most often impossible to clean heavy soot and char from flat-painted walls. Excessive heat can cause bubbling and blistering of the paint on your walls and ceiling. These bubbles or blisters cannot be “undone,” but can be repaired. An extreme event like this may make such repairs ineffective as the amount of work and repair might be more extensive than the actual stripping and repainting of the surfaces. Beyond any visible damage caused by fire and smoke, the fact is that smoke can leave an odor that clings to your walls and other objects. Smoke odors that have permeated your carpets, draperies, furniture, or clothing are difficult to remove, but never impossible with the technology, equipment and methods used by Rescue Clean 911. We follow the industry standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC) for smoke and fire remediation.
What is our process for fire and smoke damage restoration?
We conduct a detailed assessment of the damaged areas
Deploy certified technicians with extensive experience in cleaning fire damage and/or smoke damage
Offer 100% satisfaction on every job
Formulate a step-by-step plan to deal with the different levels of damage
Use the right techniques and equipment to restore a clean home or office
For fire and smoke damage restoration jobs that need immediate attention. After providing you with a free estimate and plan of action, we will begin immediately.
How long will the restoration process take?
Can I clean it myself?
What are some safety concerns?
May I turn on my heating and air conditioning unit?
What can I do to prevent the growth of mold in my home?
How do I keep track of non-restorable items?
Do I need general contractors?
Do my belongings need to be moved away from the premises?
Will I have access to my belongings while they are in storage?
What about special items? (Artwork, computers, electronics, etc.)
Who is responsible for paying for the service?
Ultimately you, the property owner, are responsible for payment. As the property owner, you will need to sign a form authorizing the work and payment. If this is an insurance claim, Rescue Clean 911 generally collects only the deductible amount and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered or you decide not to file a claim, you will be expected to pay in full at the time of service.